Please include your phone model, iOS version and a short description of the problem. If you found a mistake in a word, just tell us the word and the mistake. The app is in Turkish; the Turkish labels are shown below with English in brackets.
- Move your progress to a new phone: sign in to iCloud with the same Apple account on both phones. On the old phone, check that Ben → iCloud Yedeği (iCloud Backup) is up to date. Install Glintword on the new phone and tap "İlerlememi yükle" (Restore my progress) when it opens.
- Premium is missing: tap Ben → Satın Alımları Geri Yükle (Restore Purchases). You must be signed in with the Apple account you bought it with.
- Cancel a subscription: Ben → Aboneliği yönet (Manage subscription), or iOS Settings → your name → Subscriptions. To avoid being charged after a free trial, cancel at least 24 hours before it ends.
- Refunds: refunds are handled by Apple at reportaproblem.apple.com.
- Add a Lock Screen widget: touch and hold the Lock Screen → Customize → Lock Screen → tap the widget area → Glintword.
- Add a Home Screen widget: touch and hold an empty area of the Home Screen → Edit → Add Widget → Glintword.
- Notifications don't arrive: check that notifications are on in iOS Settings → Notifications → Glintword; you can set the times on the Ben (Me) screen.
- A more natural voice: in iOS Settings → Accessibility → Read & Speak → Voices → English, download an Enhanced voice, then choose it in Ben → Ses (Voice).
- Deleting your data and privacy questions: see our Privacy Policy.