Glintword

GLINTWORD

Privacy Policy

Glintword does not ask for an account, does not show ads and does not track you. The words you learn and your progress stay on your phone and in your own iCloud account; we cannot see them.

This policy explains what data goes where when you use the Glintword iPhone app or visit glintword.com, and the choices you have.

Effective date · Last updated

Who we are

Glintword is published under the trade name Tandogo, used by an independent developer based in Türkiye ("we"). You can reach us at support@tandogo.com. Our identity and contact details are in the Turkish law notice.

What stays on your phone

The information created while you use the app is stored only on your phone and is not sent to us:

  • Progress: which words you know, review times, quiz and practice exam results, your mistakes list.
  • Decks and preferences: your level and decks, decks you create, daily word count, voice and notification settings, recent searches.
  • Widgets: widgets read their words from this same data on your phone.

Notifications are scheduled on your phone; we have no server that sends them. Words are read aloud with the voices built into iOS. The app does not ask for access to your microphone, camera, location, contacts or photos.

iCloud backup

If you are signed in to iCloud on your phone, your progress is backed up with Apple's CloudKit service to the private iCloud space of your own Apple account. This lets you pick up where you left off after reinstalling the app or changing phones.

This space belongs to your Apple account; we cannot see or access its contents. Apple processes iCloud data under its own privacy policy. You can manage or delete the backup in iOS Settings → your name → iCloud.

Anonymous usage counts

To improve the app, we count anonymously which features are used and how often. For example, a short signal is sent when a quiz is completed or the Premium screen is opened.

A signal contains only: the name of the event, a few coarse details (for example level, quiz type, score range, range of days since install, whether widgets or notifications are used, whether you have Premium), the app version and the major iOS version.

  • Never sent: your name, email address, Apple account, device or advertising identifier, the words you learn, your searches or your deck names.
  • We cannot tell you apart: every phone sends the same fixed value, so we cannot separate your counts from anyone else's or build a record about you.
  • Processor: TelemetryDeck GmbH (Germany). For a signal to arrive, your IP address technically reaches TelemetryDeck's server; TelemetryDeck states that it does not store IP addresses.

We do not use these counts for advertising or marketing, do not sell them and do not combine them with other data.

Purchases

Premium is purchased through Apple's App Store. We never receive your payment details. The app checks on your phone whether Premium is active by reading Apple's signed purchase record. Apple keeps your purchase history.

The anonymous usage counts include only that a purchase was made, which plan was chosen and whether the free trial was used; nothing about who you are is attached.

If you email us

If you write to support@tandogo.com, we use your email address, your name (if it appears in your email) and what you write, including any screenshots, only to reply to you and solve the problem.

This website

glintword.com uses no cookies and contains no analytics or advertising tools. The site is hosted by Cloudflare, which briefly processes technical information such as your IP address to serve the site securely.

Service providers and international transfers

We work only with these providers:

  • Apple: the App Store, purchases and iCloud backup.
  • TelemetryDeck (Germany): anonymous usage counts.
  • Cloudflare: this website and forwarding of emails sent to our support address.
  • Google: the mailbox where we receive and keep support emails (Gmail).

These providers may have servers outside Türkiye (in the European Union and the United States), so support emails are transferred abroad. The providers use safeguards such as standard contractual clauses.

We do not sell personal data. We may disclose data to authorities where the law requires it.

How long data is kept

  • Data on your phone: until you delete the app.
  • iCloud backup: in your Apple account until you delete it.
  • Anonymous counts: kept as aggregate statistics, since they are not linked to anyone.
  • Emails: until your request is resolved, unless the law requires us to keep them longer.

Deleting your data

Glintword has no accounts, so there is no account to delete, and our servers hold no progress data about you.

  1. To delete the data on your phone, delete the app.
  2. To delete the iCloud backup, open iOS Settings → your name → iCloud → manage storage, choose Glintword and delete its data.
  3. To have your emails to us deleted, write to support@tandogo.com.

Your rights

Depending on where you live, you have the right to know what personal data about you is processed, to access it, to ask for it to be corrected or deleted, and to object to its processing. Write to support@tandogo.com; we reply within 30 days at the latest.

You can also complain to a data protection authority, such as the Turkish Personal Data Protection Authority or the authority where you live.

Turkish law notice (KVKK)

This section is provided under Article 10 of Turkey's Personal Data Protection Law No. 6698 (KVKK). The Glintword app collects no personal data; the details below apply mainly to support emails you send us.

  • Data controller: Görkem Tandoğan (Tandogo), Türkiye; support@tandogo.com.
  • Data and purpose: your email address, name and the content of your message, to answer your request and meet legal obligations.
  • Recipients: the providers listed under "Service providers" and, where the law requires, competent public authorities. Data is transferred abroad as described in that section.
  • Method and legal grounds: collected electronically by email, on the grounds in KVKK Art. 5/2 (c) performance of a contract, (ç) legal obligation and (f) legitimate interest.
  • Your rights (KVKK Art. 11): to learn whether your data is processed and request information about it, its purpose and recipients; to request correction, deletion or destruction and notification of these to recipients; to object to a result against you arising solely from automated analysis; and to claim compensation for unlawful processing. Send requests to support@tandogo.com.

Children

Glintword is meant for a general audience and may be used by people of any age, including students preparing for exams. The app asks no one for personal data. If we learn that a child under 13 has emailed us, we delete the correspondence after replying. Purchases are subject to Apple's family and parental approval settings.

Changes

If the way we handle data changes, we will update this policy and show the new date at the top. We will also announce important changes in the app.

Contact

Tandogo, Türkiye — support@tandogo.com

A Turkish version of this policy is available; for users living in Türkiye, the Turkish version prevails.

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